Seven Signs You’re Dealing with a Reputable Plumber

With endless options for plumbers here in Reno and Sparks, it’s not always easy to know if you’re dealing with one of the good ones. Luckily, there are a few ways to tell before you make a decision to hire. Here are nine signs you’re dealing with a reputable plumber.

Responsive

Expect a swift reply when you contact the plumbing company, whether you call or use a website form. Your call should be handled efficiently and courteously, and a convenient, speedy time scheduled to remedy your plumbing trouble. Consider this exchange a preview of what you can expect with the actual repair.

Punctual

Once your appointment is scheduled, your plumber should arrive on time. This is a simple courtesy that is so often overlooked. But as the paying customer, your time should be respected.

Prepared

Your plumber should be fully prepared to diagnose and remedy your plumbing problem. While most plumbers have the tools and equipment necessary to make immediate repairs, some repairs do require specialty tools that a plumber may not keep at the ready. Still, generally speaking, your plumber should be prepared for the job.

Knowledgeable

Clearly, your plumber must be well trained and knowledgeable in his field. A plumber who knows his stuff will be able to quickly and efficiently diagnose the issue, offer a solution in plain language without unnecessary jargon, and then execute that solution as planned.

Estimates

Diagnostics to evaluate the plumbing problem help your plumber prepare an estimate. This estimate should include any parts needed, hourly rates, and the estimated length of time needed to complete the job.

Positive Online Ratings

Take a quick look online to see how past customers review your plumber. And be realistic – even the best plumber is going to have an unhappy customer or two. If the general feedback is positive, you’re likely in good hands.

Quality Results

The proof is in the pudding, so your plumber should follow all the correct standards and protocols to ensure your problem is truly resolved. Ask your plumber about guarantees on their workmanship before they get started.

We know it can be overwhelming to try to find a good plumber, especially when you’re dealing with a full-blown plumbing emergency. In Reno and Sparks, River City Plumbing is proud to have many happy customers. We offer expert plumbing, emergency or otherwise, and we’re here when you need us.

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